Troubleshooting Guide
Problem: Downloading the V32.0 .exe file gives the following error: Solution: Either ask your Systems Administrator to permit the file download, or try to download the zipped version of the software. The zipped version of the software is available on the homepage of the Online Administration Sytem directly below the .exe file.
Problem: When running V32.0 ACCA CBE Examiner Setup.exe as an administrator the following error appears: Cause: The CBE user account for installing Examiner does not have permission to retrieve the list of Windows processes running on the PC. Solution: Please ask your Centre IT to update user permissions. It is important to note that the permissions…
Problem: During the ACCA CBE software installation process, you can see one or more of the following errors: Server Error Cause: A previous version of the ACCA CBE software has been detected. Solution: Before installing the latest version of the CBE software it is recommended that all previous versions of the software are uninstalled. If…
Problem: When I am trying to install CBE Software I receive the message below Cause: This is caused by the security settings in your browser. Solution: Selecting Run or View Downloads will clear the message.