Problem:

When the student tries to start an exam, the error message ‘You should be running with V33 but are attempting to run with V32’ appears.

Cause:

You have not updated your CBE software to the current version.

If you have the updated version of the software and have updated the Examiner software but are trying to run from an old shortcut you will receive this error message.

Solution:

Please ensure that you have downloaded and installed the updated software.

Delete the old Examiner shortcuts on the desktop and then create a new shortcut from the updated software.