Problem:

You get the message ‘You have not been allocated the right to use ACCA’s SNA software’.

Cause:

SNA is trying to ‘re-register’ your centre with the administration servers.  This shouldn’t happen as your ‘registration’ information is held in the SNA configuration file.

Solution:

Make sure you are entering the correct login details to SNA and try logging in again.

If still unsuccessful, please contact the ACCA CBE Team (cbe@accaglobal.com).