Problem:

We have reinstalled Examiner, and now the Examiner shortcut on the desktop and/or quicklaunch do not work.

Cause:

Shortcuts are used to launch Examiner and must be configured correctly.  They contain path information pointing to the location of your file share. This information is located in the start in path.

Any shortcuts previously placed on the desktop will not be updated during re-installation of Examiner.

Solution:

It is best to delete shortcuts on the desktop and then copy a new one to your desktop.