Blocked Processes error states that ‘Microsoft Outlook’ is running when Outlook is either closed or not even installed on the Examiner PC

Problem:

When starting Examiner, a blocked processes error states that ‘Microsoft Outlook’ is running when Outlook has either been closed or is not installed on the Examiner PC.

Cause:

Certain programs, such as virus checkers, use Outlook as their mail manager giving the impression that Outlook is running

Solution:

Please contact ACCA directly for help resolving this issue. You can email cbe@accaglobal.com