Examiner error – ‘Results folder not verified’ – ACCA CBE On-Demand

Examiner error – ‘Results folder not verified’

Problem:

The message ‘Results folder not verified’ appears when starting Examiner

Cause:

SNA sets the Results Folder to a ‘verified’ state in the configuration file when it first starts.  Either SNA has not been started or SNA and Examiner are not pointing towards the same share.

Solution:

Ensure that you have started SNA without errors, prior to starting Examiner.

You may have multiple installations of ACCA’s CBE server software. Check that the ‘Start in’ path of the SNA and Examiner shortcuts are pointing towards the same file share.

To do this go to Start/Programs/ACCA CBE/right-click SNA or Examiner and select Properties.  Both SNA and Examiner ‘Start in’ paths should be the same.

If you are using a mounted drive, make sure that is also pointing towards the correct location.

See the example below: