Problem:

We have carried out a reinstall, and see the examine error – ‘config file is missing’ We use roaming profiles which are pre-defined by an administrator.

Cause:

The shortcut sometimes isn’t updated if you run the installer using a ‘locked down’ account, for example, a student account.

Solution:

You have to ensure that you run the ClientSetup installer as an administrator and make sure that the installer is able to update the shortcut that the student will use.

If your system uses pre-defined shortcuts set by an administrator then make sure you manually update these as well.