Problem:

I am replacing the file server at my centre. What do I have to do?

Solution:

To move the file server, we have to unallocate the location that was updated when you installed the CBE Software.

To do this, you must contact the ACCA CBE Team (cbe@accaglobal.com) We will then verify your update and make the relevant changes to our system to allow you to do this.

Before requesting this change, you will have to:

· Take backup of ResultsFiles & ResultsFilesBackup folders

After the CBE Team have cofirmed the location update, please ensure you complete the following:

· Uninstall (Delete) the CBE Share Folder on your old server

· Follow the ‘Full System Installation Instructions’ to install the file server, SNA and Examiner – these are available on the Online Administration System

· Run a Web System Test

· When you’re happy with your setup copy results files & backup result files folders into the new corresponding storage locations. The backups should be retained in case they are required by ACCA in future.