Problem:

We have software that restores the Hard Drive back to a standard build when it is shutdown causing the CBE Installation to be removed each time the PCs are shutdown.

Cause:

The ACCA CBE installation has not been made part of the standard build.

Solution:

The standard build of the student PCs should be made to include the ACCA Examiner installation.

The standard build of the Administrator PC should be made to include the ACCA Secure Network Administrator.

The Server that stores the result files cannot use software that restores the Hard Drive to a standard build. Result files must be kept and should never be deleted.